The gap How it works The claim Pricing Demo Talk to us

Swiss-first · Huawei FusionSolar live · SolarEdge next

Sell maintenance
as a service.SolPulse is what makes it real.

Your customers will pay for maintenance, but only if someone is genuinely watching the plant. SolPulse is that layer. It monitors every system you have installed, catches and diagnoses faults before the owner calls, files the manufacturer warranty claims, and shows each owner their plant is looked after, all under your brand. You sell the contract. We make it deliverable.

Become a pilot partner See the live product

Onboarding is a conversation, not a signup form. We connect your fleet with you, because the vendor API needs your company administrator and, for customer-owned plants, each owner's consent.

One continuous flow

1TelemetryEvery inverter, every day, against weather-expected output
2DiagnosisAn AI agent names the cause and the CHF lost per day
3TicketDays affected, money lost, status, one thread per fault
4ClaimThe manufacturer letter, in German, evidence attached
5OwnerA portal under your brand, so the contract renews

The gap

You already get the alert. Then nothing happens.

Every manufacturer portal is free and every one of them will tell you a plant is behind. None of them tell you which of your customers to call first, what it is costing them, or what to send the manufacturer. That work lands on your service desk, unbilled, and most of it never gets done.

The alert

Which plant, and how bad?

A portal flags a plant against yesterday, not against what the weather said it should have made. So a cloudy week hides a real fault, and a bright week invents one.

The triage

Is it worth a truck roll?

Nothing in a free portal tells you what the fault costs per day. Without that number, every fault looks equally urgent, which means none of them are.

The evidence

Can you prove it to the manufacturer?

A warranty claim needs the model, the serial, and a day-by-day record of what the plant should have produced and did not. Assembling that by hand costs more than the claim pays.

The customer

Does the owner know you are watching?

If the first they hear from you is an invoice, the service contract does not renew. If they can see their plant is watched, it does.

Detection is the easy half and it is already free. SolPulse is built for the half that pays: the triage, the evidence, and the customer relationship that renews.

Sites inspected once a year lose about 7 percent of their power. Sites checked five times a year lose about 3 percent. Nobody is short of alerts. What is missing is the work between the alert and getting paid for fixing it.

Raptor Maps Global Solar Report 2026, 373 GWdc, via pv-tech.org

How it works

From a five-minute reading to a letter you can send.

Connect the fleet

Huawei FusionSolar today through the Northbound API, SolarEdge next. The plant list, the device list, five-minute inverter data and the alarm feed. No hardware, nothing installed on site.

Compare against physics

Each inverter is measured against what it should have produced given the irradiance and temperature actually recorded at that site that day, not against last week or against a flat percentage.

Diagnose the cause

An AI agent weighs the fault against peer inverters, the last seven days of performance ratio, the irradiance curve and the hour-by-hour shape, then names a likely cause with its confidence.

Quantify the loss

Every fault carries kWh lost and CHF lost per day at that plant's tariff, accumulated for as long as the fault stays open. That number is what makes the service call worth booking.

Open one ticket, not fifty alerts

A fault that lasts three weeks is one ticket with a timeline, not twenty-one emails. Status runs from detected through scheduled to resolved, with the money at stake attached.

Draft the warranty claim

Where the fault is a warranty case, SolPulse writes the manufacturer letter in German with device identification, the day-by-day evidence timeline, lost yield and the requested remedy.

The differentiator

Manufacturers pay for warranty work. Most of it is never claimed.

Huawei, KOSTAL and SMA all publish a per-case rate to the installer. The reason it goes uncollected is not the money, it is that assembling the evidence costs more than the payout. SolPulse assembles it automatically, because it has been watching the plant the whole time.

EUR 110 to 120: published per-case reimbursement to the installer
EUR 125 to 150: what KOSTAL bills the installer for a no-fault return or a written analysis, whether or not a claim exists
No price line: German trade press names warranty handling as one of four after-sales pillars and finds no vendor pricing it anywhere in the market

A no-fault return costs more than a successful claim pays. That is exactly why the diagnosis has to be right before anyone ships an inverter back.

Generated draft

DE · ready to review

Betreff: Garantiereklamation, Wechselrichterausfall, Anlage Gewerbe Villmergen, Huawei SUN2000-25K-MB0, S/N TA3026557922

Geräteidentifikation

Hersteller: Huawei

Modell: SUN2000-25K-MB0

Seriennummer: TA3026557922

Kaufdatum: [Kaufdatum]

Fehlerbeschreibung und Evidenz-Zeitachse

Die automatische Anlagenüberwachung hat den Ausfall erstmals am 10. Juli 2026 detektiert. Seit diesem Zeitpunkt liefert Inverter 2 durchgehend null Energie über alle Taglichtstunden, obwohl die meteorologischen Bedingungen eine Produktion erwarten ließen.

Unknown fields stay as bracketed placeholders. The system never invents a serial number, a purchase date or a contract number.

Actual output from the running product, not a mockup.

Why now, in Switzerland

New build is slowing. The base that needs servicing is not.

338,270

Swiss systems installed, a base that grew about 16 percent while new build fell 26 percent

Swissolar via trade press, end-2025

450 to 500

certified Swiss firms in the Solarprofis directory, the reachable segment

Swissolar Solarprofis, browsed 03.08.2026

1.84% to 5.77%

average system power loss, 2020 to 2024, per asset

Raptor Maps Global Solar Report 2026

~7% vs ~3%

power lost at sites inspected once a year against five times a year

Raptor Maps, 373 GWdc, via pv-tech.org

An ageing installed base is a service tailwind. The plants your company built five years ago are the ones that need you now, and they are the ones you currently hear about only when the owner calls.

Pricing

One price per plant. One fee per claim that actually pays out.

Priced as a slice of service money that already moves, never as software per kilowatt. No setup fee, no onboarding fee, no per-seat charge.

Every plant

CHF 100 / plant / year

Flat, for every plant up to 500 kWp. Above that, quoted.

✓Daily monitoring across manufacturers
✓AI root-cause diagnosis with CHF lost per day
✓Service tickets with the full fault timeline
✓Owner portal under your brand, logo and colours

Warranty claims

CHF 35 / accepted claim

Charged only when the manufacturer accepts. Nothing on a rejected claim.

✓Claim drafted in German with the evidence timeline
✓Device identification from the vendor API, not retyped
✓Print or paste, review before anything is sent

What it is a slice of

CHF 490+ / plant / year

What a full Swiss maintenance contract already sells for, CHF 490 to 1,500.

The remote monitoring line alone is published at CHF 120 a year under 50 kWp and CHF 200 from 50 to 500 kWp. Our price sits under the line item you already bill, and it is what makes the rest of the contract credible to sell.

Schraner Solar Wartungsvertrag Basis and Plus, excl. MwSt, verified 2026-08-08. CKW and Helion publish comparable bands

Prices in CHF, excluding VAT. We do not publish a claims-per-plant estimate, because no credible source for one exists. Treat the per-claim fee as upside on the annual price, not as forecast revenue.

Who is building it

We have shipped software a Swiss solar company runs on.

Before SolPulse, this team built and shipped a complete platform for a Swiss solar installer: the roof calculator, digitally signed contracts, and the automated Swiss permitting paperwork. It is live and in daily use. SolPulse is being built the same way, hands-on with a Swiss installer as design partner, against the cases their service desk actually sees.

See that platform at freestate.ch

Dejan Arsić

Engineering

Matija Vasić

Sales and partnerships

Aleksandar Bondžulić

Sales

Where we are honest

Live on real telemetry: Huawei FusionSolar runs end to end, from the Northbound API through detection to a drafted claim.
Second manufacturer: The SolarEdge adapter is written and not yet proven against their live API.
Onboarding: Guided by us. A self-serve signup does not exist yet, and the vendor API needs your company administrator either way.
Detector tuning: Thresholds are being measured against public datasets rather than asserted. Curtailed hybrid plants are the hard case and we treat them as such.

Bring one fleet. We will show you what it has been losing.

Pilot partners get the product free while we build with them, and keep the price we publish here when they convert. What we want in exchange is your warranty cases and your honest opinion of the diagnosis.